Why do I need to go to outpatients?
There are a variety of reasons why you may need to visit outpatients. This includes but is not limited to, fractures, lacerations, post-surgery check-ups, and early bird treatment
How do I access the outpatients services at Alder Hey?
Outpatients is accessed when they are referred by another source or section of the hospital. You could be referred from A&E, a Ward Clerk from the Wards at Alder Hey, or in cases of early bird treatment, referred from sources outside of Alder Hey.
Who do I need to speak to when I arrive at Outpatients?
Upon arrival, your parent or carer will need to speak with the reception staff at Outpatients to let them know you have arrived for your appointment.
Where do I need to go for my Outpatients appointment?
- If you have come to outpatients for Early bird treatment, you will need to go to G2
- If you have come to outpatients for Fracture treatment, you will need to go to G2
- If you have come to outpatients for Footplast clinic you will need to go to G2
- If you have come to outpatients for Burns dressing clinic you will need to go to G2
- If you have come to outpatients for an Elective surgery follow up, you will need to go to G2 or G3
- If you have come to outpatients for Ambulatory clinic you will need to go to G3 or Level 2.1
- If you have come to outpatients for Plastics clinic you will need to go to G3
- If you have come to outpatients for Tissue Viability clinic you will need to go to G3
- If you have come to outpatients for Balloon room you will need to go to G3
- If you have come to outpatients for ENT, Dental or Audiology you will need to go to level 1.2
- If you have come to outpatients for Rheumatology, Diabetes, Endocrine, Nephrology, Metabolic, I Respiratory, Allergy and General Paediatric you will need to go level 2.1
- If you have come to outpatients for Ophthalmology and Cardiac you will need to go to level 2.2
- If you have come to outpatients for a G.P Phlebotomy appointment you will need to go to Catkin building, please bring the blood form from your G.P. with you
What happens during my outpatients appointment?
During your outpatients appointment, you will either been seen by a consultant or senior member of staff from your specialty. During the appointment, they will ask you questions about your injury to see what needs to be done next. For example, if you have a fracture that is hurting, the consultant or staff specialist may apply cast, apply some dressing to the wound or schedule an X-ray to be taken of your fracture.
I have additional needs, will the appointment still be the same?
Appointments will aim to follow a similar procedure for all. In some circumstances, a play specialist can be requested to help make the appointment easier for you. For children with sensory needs, each nurse base has ear defenders and sunglasses. Please ask at the nurse base in the area you are attending if required.
How long will my appointment be?
Thirty-minute slots are scheduled for each outpatient visit. However, the time of your appointment can vary either side of the allotted time depending on the reason you have come to outpatients. However, you may need further investigations, if this is the case your appointment may take longer.
Do I need to do anything after my appointment?
Your consultant or senior specialist may need to see you again for a check up to see how you are progressing. If so, they will ask your parent or carer to book in for another appointment at the reception desk. You may need further investigations such as blood tests these can be done on the day of your appointment or can be booked for a later date.
Is there anything we have missed?
Please let us know if there is a question we haven’t answered or if there is a future subject area we should cover.
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