This dedicated Community-based service provides a timely access to multi-disciplinary assessment and intervention to children and young-people from across Liverpool and Sefton up to the age of 18.
Meet The Team
There is a number of difference clinicians involved in our team. The team is made up of; Service Lead, Consultant Psychiatry, Consultant Paediatricians, Clinical Psychologists working alongside an array of staff including dieticians, nurses, therapist and a support workers.
Referrals
We accept self-referrals and referrals made by professionals. A referral to the service can be made by using the online platform.
Additionally, GP Referrals can be accessed through EMIS, Please email any referrals to [email protected]
Please note – we do not currently operate on Choose and Book.
If you are a professional making a referral and would like to discuss the referral or would like consultation or advice and guidance from the EDYS team please call the team to speak to the EDYS duty clinician.
Referral triage process
Once a referral is received, this will be reviewed by the clinical team and triaged as appropriate. We aim to see all urgent cases within 7 days of referral and routine cases within 28 days of the date of referral if accepted.
Contact Us
If you have any queries, please contact our Administrator on 0151 282 4911 who will then deal with and redirect the call as appropriate.
If you are concerned about a young person, please contact the NHS 111 Crisis Care line.
Email us at [email protected]. Please be aware this is a non-urgent mailbox.
Our main base is the Catkin Building in Alder Hey, although we do offer appointments at other locations such as Burlington House, Southport Hub and in the family’s home.
What do you do if a young person or parent/carer is not happy with the service?
If a you or your child are not happy with the service, we would encourage you to talk to us and let us know what is not working to see if we can change anything to provide a better experience.
Alder Hey also has a complaints department and procedure. A second opinion can be requested by you or your child by talking to the EDYS clinician that is over the young person’s care or to the Clinical Lead.
Address
You can see a little more of our Catkin base on the below video: