Change your appointment
Our outpatients booking system is designed to give your child an appointment at a time that’s convenient, but we understand you might need to change or cancel it.
To request a change to your appointment please complete the form on this page. Using this form will send your request to one of our team, who will then get in touch with you. Please note that completing this form does not automatically cancel an existing appointment or book a new one.
Alternatively, you can call our Patient Access Centre on 0151 252 5358 to change most appointments over the phone.
For some appointments you will need to call another number:
If your appointment is with Radiology (an x-ray or scan)
Call the Radiology department directly on 0151 252 5321 – please note the Radiology department aren’t able to change appointments for other clinics or services
If your appointment was arranged through the Choose & Book system
Call The Appointment Line (TAL) line on 0345 608 8888 - this is a national service.
If your appointment is with EEG, Neurophysiology or EMG
Call the department directly on 0151 252 5375.
If your appointment is with The Alder Centre
Please call 0151 252 5391.
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- Change your appointment
- Getting to Alder Hey
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- Staying on a ward
- What to bring
- Wheelchairs & assisted access
- Facilities at Alder Hey
- Local facilities
- Giving feedback and raising concerns
- Visitors and relatives charter
- Subject access requests
- Ronald McDonald House
- Patient information leaflets
- Our Wards
- Overseas Visitors