Messages of thanks

Messages of thanks

If you’d like to say thank you to the hospital, a department or member of staff, we’d love to hear from you. We know the whole Alder Hey team appreciate your comments.

To leave a message of thanks or a comment about the department or service you visited, please complete the green form on this page.

We aim to publish all comments on this website where possible, but we reserve the right to edit comments before they are published; for example we would remove personal information like full names or dates of birth.

Other ways to give your feedback

A massive thank you to Nikki Mackett, Rebecca and Cathy from the Haemotology team for being a constant support to my daughter Matilda who has spherocytosis. You do an amazing job!! As hard the constant blood test and transfusions are for Matilda she is always happy to come here because of how kind and wonderful you all are. Thanks a million xx
Lorna Ward 3B
Thank you to the staff in ED and EDU who looked after Benjamin on Wednesday 6 April. It's always a bit scary coming back to hospital but you made it as straight forward as possible with your kindness and professionalism, thank you.
Nicola Lyons Liverpool
My son had a vsd repair in 2004 he 12 nearly now and my world 2 fab nurses in icu I will never forget Emma and Cheryl dnt no second names but thank u so much for all u done for my jack thank u to k2 aswell staff r amazing X
Laney, Liverpool
Just writing to say a massive thank you to the staff at Accident and Emergency this afternoon 11th Jan 2016. In particular a big thanks to staff nurse Natalie who was working on triage. Natalie's positive and friendly manner helped to settle our 2 year old boy which meant he could be examined easily. He'd had a fall and lip was badly cut. Fortunately no further treatment was needed, except for an ice lolly given to our boy by Natalie, which made his day. Thank you.
Kev, Liverpool
Huge thanks to all in Cardiology- namely Dr Lim and all of the team. my son, James had Kawasaki disease at 10 weeks old which left him with two large aneurysms in his coronary arteries. He's now 5 and the team in cardiology have monitored his progress, putting us all at ease at every stage of treatment. After frequent visits and stays, we now have 18 months before the next stage of treatment -we're so happy, we skipped out of there last week. Thank you all x
Laura, North Wales
my doctor sent me to alder hey to get my 6 week old daughter checked as he thought her stomach looked swollen. all A&E staff inc triage nurse on the 22/12/15 were amazing!! they took my daughter off me asked lots of questions,as they were doing blood tests lumbar punches the lot. she then got sent to ward 4C green, wen the docs came and told me she had citrobatic freudi meningitis, my heart sank. but after 3 weeks of treatment my little girl is ready to go home. I owe all staff who cared an treated Alannah her life, they were all incredible. the triage nurse and doctor that day on A&E what a great job u did to act as quickly as you did with my daughter. but thanks again to all staff on ward 4C Green you are all amazing , especially, Jan, Karen, Danielle, Zoe, ann marie, francis
Julie Alannah's mum, Liverpool
I would like to thank all the staff in both emergency department and 4C for looking after my little boy Liam. hospital is so nice and my little man is now on the mend. So many nice gestures on the ward too staff where so helpful and polite. many thanks for all your hard work care and compassion xxxx
Nicola, Liverpool
I would like to say a big thankyou to Laura in the Phlebotomy department. She put my son at ease and took the blood sample quickly and as pain free as possible. As always the staff were amazing, I am so thankful that they are available to treat my son.
Julie - Northwich
My son has TGA and VSD, iv never met such wonderful staff and a brilliant hospital that takes care of many many patients. It was hard being in the hospital not being able to bond with my son, but i had a lot of support from the staff and also family. My son was a week old when he had his op, i cried and cried but the staff was so helpful and was always there for me-Special Care Unit staff was amazing, the surgical staff was brilliant and they saved my little boy, without them i wouldn't have my son by my side and I'm so thankful for that. The staff on ward 1c was amazing too. we have regular check ups with his Dr, (dr Johnson) brilliant dr towards Daniel.
Toni - St.Helens
Big thank you to all the staff at the A & E department for taking care of my Grandson Aaron. The nurses and doctor were brilliant even though they were so busy with all the sick kids presented at reception. Every single child assessed at triage as quick as possible and treated in order of priority. Well done and thank you. No stress at all. Then onto Pharmacy dept. Quick and prompt service. Thanks again for the help and support.
Ronnie Jones Liverpool L9
I just wanted to thank everyone who is on the ICU Pod 1 and who ever looked after Ella Hughes although she passed away on Monday the family are very grateful for the care you gave her and for giving her a fighting chance. Also thank you for the support you offered to the family.
Family,
Many thanks to all the staff at AlderHey where my grandson spent the first eight weeks of his life which required him to undergo extensive procedures. A special thank you to Fiona in the chaplancy team who was able to support the baby's parents when I was unable to be there with them at a very stressful time; Initially had difficulty in locating "The Sanctuary" as I asked to visit the "prayer room" feel is not the best description for a "chaplancy unit;"
Lucy
I would like to thank dr Jackie Gregg and dr rizvi for all their help and support regarding my son. He has been through a lot after having MRI brain scans genetic bloods etc. Both dr were fabulous in getting my son his diagnosis. Alder hey have been amazing. Thank you
Ruth Liverpool
We attended Alder Hey for an ENT appointment for my son Ben today. Massive thanks to Dr Ian Street and his team for assessing and treating Ben quickly and professionally. Dr Street was brilliant when explaining everything to my son despite him asking 3000 questions! making his visit to hospital enjoyable and stress free. Thank you.
Leanne Liverpool
Nearly 7 months ago I had a 2 part brain surgery here, amazing staff on ward 4a was fabulous during my 3 week stay, a massive thankyou to Andrea mclaren my epilepsy nurse, Ben cooper, Dr. Iyer and most of all Sasha burns my surgeon, you've given me a life I never thought I'd have
Olivia, Manchester
I would just like to give a BIG thank you to all of the staff at Alder Hey who helped care for my youngest daughter in the ICU. You were all so kind, helpful and made us feel more positive whilst we were there. So once again thank you for all your help, your all a credit to the hospital!!
Hannah, Liverpool
The care my daughter received was amazing,she underwent spinal fusion surgery on 28th June and everyone from the surgical team, to the nurses on ward 4A worked so hard to help her,nothing was too much trouble for them.Thank you so much for your patience and understanding.
wendy wirral
Thank you to everyone on ward 4C who helped put a smile back on my baby boys face. Although I'm grateful for everyone from the Staff in radiology, to the caterers, to the staff who work in the labs, a few staff stood out to me & I would like to give them a mention Marie from domestics, Dr O'Connor, Cara, Martin, Leah & Amy the Student nurse & a mention to the very polite Chris in the pink shirt down on the ground floor. Although Anakin has still got to have more test, it's great to see him smile, play & more importantly eat again.
Laura, Anakin's mum Liverpool
The amazing 3a and it's fabulous staff helped Luke Gandy above and beyond when it was most needed. The whole team showed outstanding care despite being very busy dealing with a number of complex health conditions and poorly babies, kids and teenagers. They made us smile on some really hard days. Luke and his family THANK YOU ALL VERY VERY MUCH.
Tracie Simpson. Wirral
The heart operation that I had 45 years ago at Alder Hey saved my life and I am still going strong!
Aidan - Abu Dhabi
Had our first check up at the new site yesterday. My son calls Alder hey "batman hospital" as he loved the large Batman in the cardiac area. He was a little nervous being somewhere new but as soon as he saw batman had made the move too he was so pleased. As always all the staff were wonderful, friendly and great with kids. We'll forever be thankful to all the amazing staff at alder hey for taking such great care of Luca before, during and after his heart surgery.
Nina, Knutsford
We came into Alderhey today as my son had hurt his had on a metal fence from getting to the early bird plastic surgery clinic to the discharge home the same day we can not thank the staff enough they are helpful and let you know exactly what is going with each stage of my son's treatment. Words can not express how much we are grateful xx
Nicola WARRINGTON
My son is currently under the care of Mr. David Wright and his team. Luke has cerebral palsy and has just received botox treatment. Luke is usually very anxious and panicky as to what is planned for him but Mr. David Wright isn`t just a brilliant surgeon but is also very good with children, my son is kept calm and cheerful, Luke always looks forward to visiting him. I am always kept upto date with plans for Luke and David Wright`s secretary is always very helpful when I feel the need to ring up for anything. Luke`s treatment is ongoing, I know he`s in very good hands of some very fine people, thank you to all. Not to forget to mention, the gait analysis team and orthotics too.
Donna : Ashton in Makerfield
I forgot to bring my sons major buggy to his appointment today which makes it really quite difficult as he has difficulties going into areas where people are and he is really strong and sometimes difficult to manage when he lays on the floor as he gets so distressed. I was getting my 2 sons something to eat after his appointment and once I finally got the 2 boys there 5 piece lunchbox I realised you could only pay cash at the till. At this point I was ready to burst into tears at the thought of another struggle with my son as I would have to leave lunch boxes to go to cash point. One lady in the queue I presume had seen my earlier struggles and offered to pay for the kids boxes once I had told the lady at till I would leave getting them as my son would struggle to get to cash point. This was such a lovely gesture but I kindly refused. The lady at the till named Jackie then told her colleague she was going and walked with me carrying the boxes so my son would follow her (he would have been upset an not understood if I had left the boxes to go and get money out the bank). My son walked sensibly to the cash point and back and Jackie was talking to them along the way and was such a help. It may not have seemed much to her but too me and my 2 sons it was a massive help and I want to say thank you.
Jade, Liverpool
i had 12 of my teeth removed and had dentures put on the 7th december 2016 the staff was amazing. the people who did them were someone named Dr. r Llewelyn and jess i saw jess more than Dr Llewelyn but they both was kind and they looked after me. I cant thank the staff enough. I now have a beautiful smile. Thank you
Selina Houghton, st helens
Our son Alex came to Alder Hay in November for brain surgery because of his uncontrolled epilepsy. He was admitted on the 23rd of November and was discharged on the 15th of January. The staff from the surgeons to our consultant, to all the doctors and nurses across wards 4a and 4b, the epilepsy team, the physios and the occupational therapists and anyone else I may have forgotten, they were all amazing and Alex wouldn't be where he is today if it wasn't for every single one of them. Alex had to learn to walk again among other things and he accomplished them so quickly because of the hard work put in by everyone at the hospital. I can't thank them all enough, they helped us get through a very hard time for our family and now we are able to concentrate on the future. Alex still improves daily and we are very happy to say that he has been seizure free since his operation in November which is something we could of only ever dreamed of. Alex is always asking when we are going back to hospital again and the hospital school, this is a big thing for Alex because previous to this stay, it was hard for Alex to spend longer than 30 minutes in hospital as he couldn't stand to be there. Thank you all so much! You don't know what you have done for all of us!
Kylie Runcorn
My Son Jack has been receiving phenomenal care from the Neurological surgical team/ward 4a and also the Oncology team. Special thanks to Mr Connor Malucci, Dawn, all the staff on 4a, Dr James Hayden and Nicky Thorp in Oncology and the entire team. we cant thank you enough for all your help and support. You are all amazing people. THANK YOU !
Gaynor, Wirral
****i attended alderhey yearly for 5 years for a review of my daughters clicky hip. Sue Saville oversaw my daughters care and remembered us year after year. Sue, you are a special person. Thank you for such personal, warm and professional help. Your approach was so caring and genuine and I will always be grateful. With love.
Laura, Liverpool
I would very much like to thank the staff on reception After my visit today. I had to deliver an important form to a department in building 1, which I couldn't find. One of the assistance staff, an 83 year old lady (I didn't catch her name) went above and beyond to help me. She walked me quite a long distance in the rain to make sure I got to the right place. She is a credit to your team. Thank you
Elaine
It's a good job there are people on hand in the atrium to assist people with directions or we would have been lost
Helen
A big thank you to all staff not once did we feel lost the first person we met was a man in the atrium who helped us check in he asked us to take a seat and wait for our sons name to come up on the screen . I returned to the same man to ask where we needed to go he not only told us where to go but walked with us to ensure we got to the right place then when it was time for my sons app we received excellent care given a lot of time to take in what we wear being told well done
Karen prestatyn
Thanks to you Alder Hey. I took my son to the AE on 20/01/16 and he had to have an urgent operation. Words can not explain how satisfied I am with your service Thank you. The staff so kind and professional. Both my son and I were in shock on the urgency of the operation and we had an hour to put ourselves together ready for the operation, but the staff made it 100 times better for us through their kindness.My son's words after the operation- mum I feel so much better, I could not ask for more I wanna hug the surgeon- Thanks again !!!!
Penny Musimwa- Liverpool
My son Ciaran came for minor ENT surgery today and the whole experience was wonderful. Big thanks to the receptionist.. nurses.. anaesthetists.. surgeons.. ward staff.. you all looked after him so well.
Pennie Liverpool
thank you so much to all the nurses of ward 30 for saving my life and looking after me when i was eight years old and diagnosed with diabetes i a so grateful and couldnt be any more thankful.
whitney,wallasey
A 10 year old boy dangerously ill being raced by ambulance to Alder Hey where he was immediately operated on. He was to spend 6 weeks in ward E.3.with acute peritonitis and pneumonia and 6 weeks in out- patience while a shunt in his belly exuded the putrid poison from his system. I was that little boy in 1948 and I have always been grateful to Alder Hey and ‘though belatedly, I’d like to thank all those who cared for me there, from the lowly day workers up to the late great childrens surgeon Miss Isabella Forshall. It was the luckiest day of my life when her star crossed mine and I have enjoyed nearly 70 years of life since that fateful ride in that Ambulance. I must also be thankful for the wonder drug penicillin, which until then had only recently come available to civilians.
Frank of Creswick Victoria Australia
Last 2 months I went to appointment on my hands and feet and I have to say it's a lot better than the old hospital. For a patient I say it's very child friendly . And Can't wait to see you again in 2017 Thank you all again Callum
Callum Gilroy, Tregarth
My daughter 2years old got blue lighted from barrow in furness hospital to alder hey liverpool wiv pneumonia with empyema she wasnt eating ,talking or moving at all it was the most scariest time of mine and husband life ! We spent xmas and new yaer and few weeks at alder hey the staff where amazing , everyone so friendly my husband stay at mcdonald hotel that charity run hotel people so nice suppotive there ! huge thank you to all staff nurses, the staff come rd wiv games, colours painting ect once she bit better ! Thank you so much so xxxx
Emma barrow-in-furness
My daughter came in to surgical day case today for a procedure on her eye. I can't thank or praise the staff on the day case unit enough. They were wonderful from start to finish, everyone staff nurses, student nurses's and theatre staff were so kind & friendly and explained everything to my self and my daughter and really helped to out us at ease. Special thanks to the wonderful Mr Nayak who has been so kind and thorough with the care he has provided. Thank you all again.
Angela, Liverpool
We have been to see a Paediatrician twice about my baby girls reflux- the service we have received from all your staff has been wonderful and so efficient. Everyone we have met has been so kind and patient with all of our questions and concerns and we couldn't be happier with Alder Hey
Jo Liverpool
Hi my little girl sadie was in alder hey for 3 months following her arrival in June 2016. We already were aware of her heart condition before her arrival. Since being at alder hey she has had surgery on her heart and unfortunately suffered complications as a result of the heart operation meaning she required further surgery on her bowel. I cannot thank enough her surgeons who were ram who carried out the heart surgery send Dr Colin Baille who carried out her 2 bowel operations. You have saved my daughters life - thank you to the fantastic staff on ICU and the cardiac ward. You will never know the gratitude we have for you. Michelle and Dan parents to Sadie O
Michelle and dan
you have looked after my sister paige who had arnold charai about 10 days ago and u have been the best she is so much better than before
holly stoke on trent
Nikki Sandford in the orthodontic department is quite simply superb. He has dealt superbly with my daughter who can be very difficult due to having Aspergers and made every effort to put her in control throughout the whole procedure and prior appointments. When there was an appointment problem his secretary listened to the issue and was able to resolve it putting the needs of my daughter first. I can’t thank him and his team enough for making what could have been a very traumatic day a “walk in the park.”
Mrs Byrne Liverpool
Today 5th Jan my grandaughter had dental surgery at the day care unit I would like to thank nursing staff porters reception staff for there kindness and care The domestic staff who do a great job the hospital is very clean a pleasure to visit
Joan griffin Bury Manchester
Thank you to all the staff of ward 3a for taking such good care of Emma Whitney and making her better again. All the staff were wonderful. The professionalism of everyone gave me total confidence Emma was in the safest hands.
steph : frank
I can never thank alder hey enough, they saved my beautiful now 6 year old daughter Enya Jacqueline. She had open heart surgery and we always say Prem the surgeon put magic dust in her when operating because she is so healthy and crazy. Liverpool will always have a place in our hearts. thank you all xx
Mena, Mansfield
We would like to extend our heartfelt thanks to all the staff in the Regional Vascular Anomalies Service, especially Laser Sister Carla Gleave and Laser Nurse Lynn James who have been absolutely amazing in treating our little girl’s haemangioma. After a terrifying experience in September, Carla and Lynn have not only looked after our baby but us as well. Their professionalism, care and cuddles have meant so much to us all. We still have a little way to go but we know that we are in the best hands. Thank you so much Carla and Lynn.
Nina's Mum and Dad - Middleton
My son had a vsd repair in 2004 he 12 nearly now and my world 2 fab nurses in icu I will never forget Emma and Cheryl dnt no second names but thank u so much for all u done for my jack thank u to k2 aswell staff r amazing X
Laney, Liverpool
I forgot to bring my sons major buggy to his appointment today which makes it really quite difficult as he has difficulties going into areas where people are and he is really strong and sometimes difficult to manage when he lays on the floor as he gets so distressed. I was getting my 2 sons something to eat after his appointment and once I finally got the 2 boys there 5 piece lunchbox I realised you could only pay cash at the till. At this point I was ready to burst into tears at the thought of another struggle with my son as I would have to leave lunch boxes to go to cash point. One lady in the queue I presume had seen my earlier struggles and offered to pay for the kids boxes once I had told the lady at till I would leave getting them as my son would struggle to get to cash point. This was such a lovely gesture but I kindly refused. The lady at the till named Jackie then told her colleague she was going and walked with me carrying the boxes so my son would follow her (he would have been upset an not understood if I had left the boxes to go and get money out the bank). My son walked sensibly to the cash point and back and Jackie was talking to them along the way and was such a help. It may not have seemed much to her but too me and my 2 sons it was a massive help and I want to say thank you.
Jade, Liverpool
We have been to see a Paediatrician twice about my baby girls reflux- the service we have received from all your staff has been wonderful and so efficient. Everyone we have met has been so kind and patient with all of our questions and concerns and we couldn't be happier with Alder Hey
Jo Liverpool
Thank you to all the staff of ward 3a for taking such good care of Emma Whitney and making her better again. All the staff were wonderful. The professionalism of everyone gave me total confidence Emma was in the safest hands.
steph : frank
I would like to thank dr Jackie Gregg and dr rizvi for all their help and support regarding my son. He has been through a lot after having MRI brain scans genetic bloods etc. Both dr were fabulous in getting my son his diagnosis. Alder hey have been amazing. Thank you
Ruth Liverpool
My son is currently under the care of Mr. David Wright and his team. Luke has cerebral palsy and has just received botox treatment. Luke is usually very anxious and panicky as to what is planned for him but Mr. David Wright isn`t just a brilliant surgeon but is also very good with children, my son is kept calm and cheerful, Luke always looks forward to visiting him. I am always kept upto date with plans for Luke and David Wright`s secretary is always very helpful when I feel the need to ring up for anything. Luke`s treatment is ongoing, I know he`s in very good hands of some very fine people, thank you to all. Not to forget to mention, the gait analysis team and orthotics too.
Donna : Ashton in Makerfield
I would just like to give a BIG thank you to all of the staff at Alder Hey who helped care for my youngest daughter in the ICU. You were all so kind, helpful and made us feel more positive whilst we were there. So once again thank you for all your help, your all a credit to the hospital!!
Hannah, Liverpool
Thank you to everyone on ward 4C who helped put a smile back on my baby boys face. Although I'm grateful for everyone from the Staff in radiology, to the caterers, to the staff who work in the labs, a few staff stood out to me & I would like to give them a mention Marie from domestics, Dr O'Connor, Cara, Martin, Leah & Amy the Student nurse & a mention to the very polite Chris in the pink shirt down on the ground floor. Although Anakin has still got to have more test, it's great to see him smile, play & more importantly eat again.
Laura, Anakin's mum Liverpool
Last 2 months I went to appointment on my hands and feet and I have to say it's a lot better than the old hospital. For a patient I say it's very child friendly . And Can't wait to see you again in 2017 Thank you all again Callum
Callum Gilroy, Tregarth
Our son Alex came to Alder Hay in November for brain surgery because of his uncontrolled epilepsy. He was admitted on the 23rd of November and was discharged on the 15th of January. The staff from the surgeons to our consultant, to all the doctors and nurses across wards 4a and 4b, the epilepsy team, the physios and the occupational therapists and anyone else I may have forgotten, they were all amazing and Alex wouldn't be where he is today if it wasn't for every single one of them. Alex had to learn to walk again among other things and he accomplished them so quickly because of the hard work put in by everyone at the hospital. I can't thank them all enough, they helped us get through a very hard time for our family and now we are able to concentrate on the future. Alex still improves daily and we are very happy to say that he has been seizure free since his operation in November which is something we could of only ever dreamed of. Alex is always asking when we are going back to hospital again and the hospital school, this is a big thing for Alex because previous to this stay, it was hard for Alex to spend longer than 30 minutes in hospital as he couldn't stand to be there. Thank you all so much! You don't know what you have done for all of us!
Kylie Runcorn
My daughter came in to surgical day case today for a procedure on her eye. I can't thank or praise the staff on the day case unit enough. They were wonderful from start to finish, everyone staff nurses, student nurses's and theatre staff were so kind & friendly and explained everything to my self and my daughter and really helped to out us at ease. Special thanks to the wonderful Mr Nayak who has been so kind and thorough with the care he has provided. Thank you all again.
Angela, Liverpool
It's a good job there are people on hand in the atrium to assist people with directions or we would have been lost
Helen
i had 12 of my teeth removed and had dentures put on the 7th december 2016 the staff was amazing. the people who did them were someone named Dr. r Llewelyn and jess i saw jess more than Dr Llewelyn but they both was kind and they looked after me. I cant thank the staff enough. I now have a beautiful smile. Thank you
Selina Houghton, st helens
Thank you to the staff in ED and EDU who looked after Benjamin on Wednesday 6 April. It's always a bit scary coming back to hospital but you made it as straight forward as possible with your kindness and professionalism, thank you.
Nicola Lyons Liverpool
Thanks to you Alder Hey. I took my son to the AE on 20/01/16 and he had to have an urgent operation. Words can not explain how satisfied I am with your service Thank you. The staff so kind and professional. Both my son and I were in shock on the urgency of the operation and we had an hour to put ourselves together ready for the operation, but the staff made it 100 times better for us through their kindness.My son's words after the operation- mum I feel so much better, I could not ask for more I wanna hug the surgeon- Thanks again !!!!
Penny Musimwa- Liverpool
The amazing 3a and it's fabulous staff helped Luke Gandy above and beyond when it was most needed. The whole team showed outstanding care despite being very busy dealing with a number of complex health conditions and poorly babies, kids and teenagers. They made us smile on some really hard days. Luke and his family THANK YOU ALL VERY VERY MUCH.
Tracie Simpson. Wirral
A big thank you to all staff not once did we feel lost the first person we met was a man in the atrium who helped us check in he asked us to take a seat and wait for our sons name to come up on the screen . I returned to the same man to ask where we needed to go he not only told us where to go but walked with us to ensure we got to the right place then when it was time for my sons app we received excellent care given a lot of time to take in what we wear being told well done
Karen prestatyn
My Son Jack has been receiving phenomenal care from the Neurological surgical team/ward 4a and also the Oncology team. Special thanks to Mr Connor Malucci, Dawn, all the staff on 4a, Dr James Hayden and Nicky Thorp in Oncology and the entire team. we cant thank you enough for all your help and support. You are all amazing people. THANK YOU !
Gaynor, Wirral
I can never thank alder hey enough, they saved my beautiful now 6 year old daughter Enya Jacqueline. She had open heart surgery and we always say Prem the surgeon put magic dust in her when operating because she is so healthy and crazy. Liverpool will always have a place in our hearts. thank you all xx
Mena, Mansfield
my doctor sent me to alder hey to get my 6 week old daughter checked as he thought her stomach looked swollen. all A&E staff inc triage nurse on the 22/12/15 were amazing!! they took my daughter off me asked lots of questions,as they were doing blood tests lumbar punches the lot. she then got sent to ward 4C green, wen the docs came and told me she had citrobatic freudi meningitis, my heart sank. but after 3 weeks of treatment my little girl is ready to go home. I owe all staff who cared an treated Alannah her life, they were all incredible. the triage nurse and doctor that day on A&E what a great job u did to act as quickly as you did with my daughter. but thanks again to all staff on ward 4C Green you are all amazing , especially, Jan, Karen, Danielle, Zoe, ann marie, francis
Julie Alannah's mum, Liverpool
****i attended alderhey yearly for 5 years for a review of my daughters clicky hip. Sue Saville oversaw my daughters care and remembered us year after year. Sue, you are a special person. Thank you for such personal, warm and professional help. Your approach was so caring and genuine and I will always be grateful. With love.
Laura, Liverpool
Had our first check up at the new site yesterday. My son calls Alder hey "batman hospital" as he loved the large Batman in the cardiac area. He was a little nervous being somewhere new but as soon as he saw batman had made the move too he was so pleased. As always all the staff were wonderful, friendly and great with kids. We'll forever be thankful to all the amazing staff at alder hey for taking such great care of Luca before, during and after his heart surgery.
Nina, Knutsford
thank you so much to all the nurses of ward 30 for saving my life and looking after me when i was eight years old and diagnosed with diabetes i a so grateful and couldnt be any more thankful.
whitney,wallasey
The heart operation that I had 45 years ago at Alder Hey saved my life and I am still going strong!
Aidan - Abu Dhabi
Hi my little girl sadie was in alder hey for 3 months following her arrival in June 2016. We already were aware of her heart condition before her arrival. Since being at alder hey she has had surgery on her heart and unfortunately suffered complications as a result of the heart operation meaning she required further surgery on her bowel. I cannot thank enough her surgeons who were ram who carried out the heart surgery send Dr Colin Baille who carried out her 2 bowel operations. You have saved my daughters life - thank you to the fantastic staff on ICU and the cardiac ward. You will never know the gratitude we have for you. Michelle and Dan parents to Sadie O
Michelle and dan
A massive thank you to Nikki Mackett, Rebecca and Cathy from the Haemotology team for being a constant support to my daughter Matilda who has spherocytosis. You do an amazing job!! As hard the constant blood test and transfusions are for Matilda she is always happy to come here because of how kind and wonderful you all are. Thanks a million xx
Lorna Ward 3B
Just writing to say a massive thank you to the staff at Accident and Emergency this afternoon 11th Jan 2016. In particular a big thanks to staff nurse Natalie who was working on triage. Natalie's positive and friendly manner helped to settle our 2 year old boy which meant he could be examined easily. He'd had a fall and lip was badly cut. Fortunately no further treatment was needed, except for an ice lolly given to our boy by Natalie, which made his day. Thank you.
Kev, Liverpool
We attended Alder Hey for an ENT appointment for my son Ben today. Massive thanks to Dr Ian Street and his team for assessing and treating Ben quickly and professionally. Dr Street was brilliant when explaining everything to my son despite him asking 3000 questions! making his visit to hospital enjoyable and stress free. Thank you.
Leanne Liverpool
I just wanted to thank everyone who is on the ICU Pod 1 and who ever looked after Ella Hughes although she passed away on Monday the family are very grateful for the care you gave her and for giving her a fighting chance. Also thank you for the support you offered to the family.
Family,
My son has TGA and VSD, iv never met such wonderful staff and a brilliant hospital that takes care of many many patients. It was hard being in the hospital not being able to bond with my son, but i had a lot of support from the staff and also family. My son was a week old when he had his op, i cried and cried but the staff was so helpful and was always there for me-Special Care Unit staff was amazing, the surgical staff was brilliant and they saved my little boy, without them i wouldn't have my son by my side and I'm so thankful for that. The staff on ward 1c was amazing too. we have regular check ups with his Dr, (dr Johnson) brilliant dr towards Daniel.
Toni - St.Helens
Huge thanks to all in Cardiology- namely Dr Lim and all of the team. my son, James had Kawasaki disease at 10 weeks old which left him with two large aneurysms in his coronary arteries. He's now 5 and the team in cardiology have monitored his progress, putting us all at ease at every stage of treatment. After frequent visits and stays, we now have 18 months before the next stage of treatment -we're so happy, we skipped out of there last week. Thank you all x
Laura, North Wales
The care my daughter received was amazing,she underwent spinal fusion surgery on 28th June and everyone from the surgical team, to the nurses on ward 4A worked so hard to help her,nothing was too much trouble for them.Thank you so much for your patience and understanding.
wendy wirral
Nikki Sandford in the orthodontic department is quite simply superb. He has dealt superbly with my daughter who can be very difficult due to having Aspergers and made every effort to put her in control throughout the whole procedure and prior appointments. When there was an appointment problem his secretary listened to the issue and was able to resolve it putting the needs of my daughter first. I can’t thank him and his team enough for making what could have been a very traumatic day a “walk in the park.”
Mrs Byrne Liverpool
Many thanks to all the staff at AlderHey where my grandson spent the first eight weeks of his life which required him to undergo extensive procedures. A special thank you to Fiona in the chaplancy team who was able to support the baby's parents when I was unable to be there with them at a very stressful time; Initially had difficulty in locating "The Sanctuary" as I asked to visit the "prayer room" feel is not the best description for a "chaplancy unit;"
Lucy
Big thank you to all the staff at the A & E department for taking care of my Grandson Aaron. The nurses and doctor were brilliant even though they were so busy with all the sick kids presented at reception. Every single child assessed at triage as quick as possible and treated in order of priority. Well done and thank you. No stress at all. Then onto Pharmacy dept. Quick and prompt service. Thanks again for the help and support.
Ronnie Jones Liverpool L9
A 10 year old boy dangerously ill being raced by ambulance to Alder Hey where he was immediately operated on. He was to spend 6 weeks in ward E.3.with acute peritonitis and pneumonia and 6 weeks in out- patience while a shunt in his belly exuded the putrid poison from his system. I was that little boy in 1948 and I have always been grateful to Alder Hey and ‘though belatedly, I’d like to thank all those who cared for me there, from the lowly day workers up to the late great childrens surgeon Miss Isabella Forshall. It was the luckiest day of my life when her star crossed mine and I have enjoyed nearly 70 years of life since that fateful ride in that Ambulance. I must also be thankful for the wonder drug penicillin, which until then had only recently come available to civilians.
Frank of Creswick Victoria Australia
I would very much like to thank the staff on reception After my visit today. I had to deliver an important form to a department in building 1, which I couldn't find. One of the assistance staff, an 83 year old lady (I didn't catch her name) went above and beyond to help me. She walked me quite a long distance in the rain to make sure I got to the right place. She is a credit to your team. Thank you
Elaine
I would like to say a big thankyou to Laura in the Phlebotomy department. She put my son at ease and took the blood sample quickly and as pain free as possible. As always the staff were amazing, I am so thankful that they are available to treat my son.
Julie - Northwich
We would like to extend our heartfelt thanks to all the staff in the Regional Vascular Anomalies Service, especially Laser Sister Carla Gleave and Laser Nurse Lynn James who have been absolutely amazing in treating our little girl’s haemangioma. After a terrifying experience in September, Carla and Lynn have not only looked after our baby but us as well. Their professionalism, care and cuddles have meant so much to us all. We still have a little way to go but we know that we are in the best hands. Thank you so much Carla and Lynn.
Nina's Mum and Dad - Middleton
you have looked after my sister paige who had arnold charai about 10 days ago and u have been the best she is so much better than before
holly stoke on trent
Nearly 7 months ago I had a 2 part brain surgery here, amazing staff on ward 4a was fabulous during my 3 week stay, a massive thankyou to Andrea mclaren my epilepsy nurse, Ben cooper, Dr. Iyer and most of all Sasha burns my surgeon, you've given me a life I never thought I'd have
Olivia, Manchester
We came into Alderhey today as my son had hurt his had on a metal fence from getting to the early bird plastic surgery clinic to the discharge home the same day we can not thank the staff enough they are helpful and let you know exactly what is going with each stage of my son's treatment. Words can not express how much we are grateful xx
Nicola WARRINGTON
My daughter 2years old got blue lighted from barrow in furness hospital to alder hey liverpool wiv pneumonia with empyema she wasnt eating ,talking or moving at all it was the most scariest time of mine and husband life ! We spent xmas and new yaer and few weeks at alder hey the staff where amazing , everyone so friendly my husband stay at mcdonald hotel that charity run hotel people so nice suppotive there ! huge thank you to all staff nurses, the staff come rd wiv games, colours painting ect once she bit better ! Thank you so much so xxxx
Emma barrow-in-furness
I would like to thank all the staff in both emergency department and 4C for looking after my little boy Liam. hospital is so nice and my little man is now on the mend. So many nice gestures on the ward too staff where so helpful and polite. many thanks for all your hard work care and compassion xxxx
Nicola, Liverpool
Today 5th Jan my grandaughter had dental surgery at the day care unit I would like to thank nursing staff porters reception staff for there kindness and care The domestic staff who do a great job the hospital is very clean a pleasure to visit
Joan griffin Bury Manchester
My son Ciaran came for minor ENT surgery today and the whole experience was wonderful. Big thanks to the receptionist.. nurses.. anaesthetists.. surgeons.. ward staff.. you all looked after him so well.
Pennie Liverpool

Leave a message of thanks



Alder Hey Children's Charity
Hide this section
Show/hide accessibility tools