After checking in you can take a seat in the atrium area and your name will appear on the calling screens around you when it’s time for your appointment.
It’s as easy as 1, 2, 3…
Your appointment letter has a barcode that you can scan into the check-in machines. If you do not have your letter just follow the instructions on the screen.
If you are not happy for your child’s name to be displayed on the screens within the hospital, the message on the screen will direct you to the Main Reception in the Atrium.
Don’t worry if you need help, volunteers and staff will be able to lend a hand.
Once you have completed the check-in, the message on the check-in machine screen will tell you where your clinic is. Please go directly there.
When you arrive at the clinic waiting area, let the receptionist know that you have arrived, this is so that they can complete your registration.
Sometimes before you see the doctors you may need to have some tests like checking your weight or having an xray. Watch for your name on the screens and where to go next.
Changing an appointment
Please call the Appointment Booking Office on 0151 252 5358 or request an appointment change online.
Appointment Booking Office open hours
Monday to Thursday: 8.30am to 7pm
Friday: 8.30am to 5pm
Visiting our Outpatient services
The photos in the index below will give you a visual representation of the journey you might have when you visit Alder Hey for an Outpatient appointment. There are photos of things you might see in our building, as well as some staff you might meet and the equipment they might use.
Please download as many as you like.
- 1 Outside of Alder Hey
- 2 Inside Alder Hey Atrium
- 3 Some of the people you may see
- 4 Going to clinic in a lift
- 5 Clinic Waiting Areas
- 6 Inside Clinic Rooms
- 7 Radiology Department
- 8 Physiotherapy Department
- 9 Phlebotomy Service
- 10 Pharmacy Reception
- 11 Dental Clinic
- 12 Occupational Therapy
- 13 Opthalmology
- 14 Taking Blood pressure
- 15 Ear Examination
- 16 Getting weighed
- 17 Listening to your Chest
- 18 Measuring Height
- 19 Throat Examination
- 20 Plaster Room