Alder Hey in the Park | Alder Hey Children's Hospital

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Outpatient appointments

Outpatient appointment clinics run throughout the weekOur appointment clinics are normally held on weekdays, and at Alder Hey in the Park you will use our electronic outpatient check-in system.

After checking in you can take a seat in the atrium area and your name will appear on the calling screens around you when it’s time for your appointment.

It’s as easy as 1, 2, 3…

Check in for outpatient appointments using the check-in consolesStep 1

Your appointment letter has a barcode that you can scan into the check-in machines. If you do not have your letter just follow the instructions on the screen.

If you are not happy for your child’s name to be displayed on the screens within the hospital, the message on the screen will direct you to the Main Reception in the Atrium.

Don’t worry if you need help, volunteers and staff will be able to lend a hand.

Step 2

Once you have completed the check-in, the message on the check-in machine screen will tell you where your clinic is. Please go directly there.

Step 3

Take a seat in the atrium and wait for your name to appear on the calling screensWhen you arrive at the clinic waiting area, let the receptionist know that you have arrived, this is so that they can complete your registration.

Sometimes before you see the doctors you may need to have some tests like checking your weight or having an xray. Watch for your name on the screens and where to go next.

Changing an appointment

Please call the Appointment Booking Office on 0151 252 5358 or request an appointment change online.

Appointment Booking Office open hours

Monday to Thursday: 8.30am to 7pm

Friday: 8.30am to 5pm

Visiting our Outpatient services

The photos in the index below will give you a visual representation of the journey you might have when you visit Alder Hey for an Outpatient appointment. There are photos of things you might see in our building, as well as some staff you might meet and the equipment they might use.

Please download as many as you like.

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