Over the years we’ve developed extra services in and around the hospital to give families the best possible experience of Alder Hey.
You might also be interested to find out about:
A national centre offering support and services to bereaved families, including counselling, support groups and the Child Death Helpline. You can read more on the Alder Centre department pages.
Arts for Health
As well as having dedicated Play Specialists to entertain and distract our young patients, there are regular visits from artists, storytellers, musicians and magicians to not just entertain children, but to encourage their creative sides and boost their recovery. Our community partners run a variety of workshops including Football Spa sessions and animation creation. You’ll find some brilliant animation work on our Youtube channel. We wouldn’t be able to do any of this without the vital funds raised by our charity.
There are 600 clinics for 20 specialist services held across the North West, North Wales, Shropshire and the Isle of Man, giving your family a much shorter journey. These include physiotherapy in Liverpool, physiotherapy in South Sefton, and the Dewi Jones Unit for children’s mental health services.
Face 2 Face
A free service provided to parents and carers of children with additional needs, in partnership with Scope. Read more about Face 2 Face here.
We think it’s important to encourage healthy eating and exercise and we do this in a fun, engaging way. Our Smile Clinic teaches children how to brush their teeth properly and we provide ‘stop smoking’ support for families and staff.
The Hospital School at Alder Hey teaches inpatients of statutory school age and aims to provide a positive and enjoyable learning experience for all pupils within the National Curriculum framework.
Children who are well enough may have lessons on their ward from hospital teachers. Teachers may also contact the schools of children who are in hospital for longer stays teachers may contact their school to find out the work they are missing.
To find out more please visit our school website.
Patient Advice and Liaison Service (PALS)
A confidential service to support the families of parents and carers, when any concerns or complaints cannot be addressed by ward or clinic staff. Read more or contact PALS.
Outpatients and visitors can explore the enclosed garden area near the East Prescot Road entrance. For inpatients, every ward has a covered, open-air play deck allowing access to fresh air and park views.
Ronald McDonald House
An independent charity which provides free on-site accommodation for families. You can find more details on our Ronald McDonald House page.
Each ward has an area near patient bedrooms for parents to make hot and cold drinks and chat with other parents.
Spiritual Care Centre
Our spiritual care team are available 24 hours a day to support, reassure and assist families of any faith. The multi-faith spiritual care centre is located in the treehouse area, accessed from the second floor.
- The sanctuary has religious symbols and information representing different faith groups to ensure that it is a welcoming area for all faiths to pray
- For those of the Jewish faith, some Siddurim and Kippot are available
- For those of the Muslim faith, a purpose-built ablution facility can be found in the Sanctuary, the Qibla direction is marked and copies of the Quran and prayer mats are available. On Fridays, some members of the Muslim faith gather together for prayers at approximately 1pm
- For those of the Sikh faith, the Sacred Nitnem and the Holy Sukhmani Sahib Gutkas are available