Alder Hey in the Park | Alder Hey Children's Hospital

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Your Visit

Paige and mum at Alder Hey's Oncology departmentWe know that having to come to hospital can be unexpected and daunting for the whole family. We understand that you may be visiting for the first time or at short notice. And we know if you don’t live in Liverpool then you might not know the local area very well.

With help from parents and carers who have spent time at Alder Hey, we’ve put together plenty of useful information in this section so that you don’t have to think of everything. If you’ve got your own hints or tips that you’d like to share, we’d love to hear from you!

Arriving on the day

The main entrance to Alder Hey in the Park is on East Prescot Road. If you’re travelling by car please use sat-nav postcode L14 5AB.

Cars should enter the hospital site from East Prescot Road and use the drop-off facilities near the East Prescot Road entrance, or use the multi-storey car park, which has its own entrance to the hospital.

To access the Emergency Department by car, enter the hospital site from the Eaton Road entrance where there is a short stay car park and drop-off facility.

Bringing toys into the hospital

We understand how important and comforting a toy can be, but they are a major source of infection. Please help reduce the risk by cleaning or machine-washing any toys you’d like to bring.

Please also help us by using the hand sanitation machines wherever you see them around the hospital.

Visiting hours

Ward 3a

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 2pm- 7.30pm

Ward 3b

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 1pm- 7pm

Ward 3c

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 1pm- 7pm

Ward 4a

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 2pm- 7.30pm

Ward 4b

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 2pm- 7.30pm

Ward 4c

  • Parents – 24 hour visiting (space for one parent to stay at night)
  • Other visitors – 2pm- 7pm

PICU and HDU

  • Parents – 24 hour visiting (except 7am-7.30am and 7pm-7.30pm)
  • Other visitors – 7.30am to 7pm
  • Please note – there may be times when parents are asked to leave due to procedures taking place on the unit

Appointments

  • Outpatients – call the Appointment Centre on 0151 252 5358 or request a change online.
  • Other queries – call switchboard on 0151 228 4811

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