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A Message To Families From Louise Shepherd, Chief Executive

welcome_alder_heyDear parent or carer

You may remember some coverage in the media in January relating to a report shared at our Public Board Meeting in December. The report and subsequent media coverage related to some changes we are making in relation to the working environment in our Theatres Department.

I would like to update you on the progress we have been making in relation to some of these changes. The Board have been working alongside theatre staff and the Care Quality Commission as we continue to make good progress.

You can see a summary of the action we have taken here to see the progress we have made so far.

Once again, I would like to reassure all our patients and families that the action we are taking in theatres relate to the working environment and that there have been no incidents of patient harm as a result of those issues.

Alder Hey is very proud of the work of our staff in our Theatres Department and their deep commitment to ensuring our children and young people receive the very best quality of care.

louise_shepherdI will continue to keep you updated on our progress but if you have any concerns please do not hesitate to contact our Patient Advice and Liaison Service (PALS) on 0151 252 5374 or 0151 252 5161.

Yours sincerely

Louise Shepherd
Chief Executive.

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